FAQ

Frequently Asked Questions

 

SHIPPING & DELIVERY

Do you ship to the UK & Europe?

Yes, we offer complimentary shipping to the United Kingdom and most European countries.

 

How long will my order take to arrive?

Our standard delivery time is 7-15 business days. Please note that during busy periods, it may take slightly longer. You will receive a tracking number as soon as your order is shipped.

 

Where is my order?

Once your order has been shipped, you will receive an email with a tracking link. You can also track your order directly on our "Track Your Order" page using your order number and email.

RETURNS & REFUNDS

What is your return policy?

We have a 30-day return policy. If you are not completely satisfied with your purchase, you can return it to us within 30 days of receiving it.

 

How do I return an item?

To start a return, please contact us at contact@sorganify.com. We will provide you with instructions on how and where to send your package.

 

Do I have to pay for return shipping?

Unless the item is defective or damaged, the customer is responsible for the return shipping costs.

ORDERS & PAYMENT

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.

 

Can I cancel or change my order?

We process orders quickly to ensure fast delivery. If you need to make changes, please contact us immediately at contact@sorganify.com. Once the order has been shipped, we cannot make changes.

CONTACT US

Still have questions?

We are here to help! Email us at contact@sorganify.com and we will get back to you within 24 hours.